OutboundEngine is a marketing automation platform designed for small businesses, including real estate agents. While it does offer chat functionality, it is primarily focused on email and social media marketing. Here’s a review of its chat tool:
OutboundEngine’s pricing plans are not publicly available on their website. Users can contact their sales team for pricing information.
OutboundEngine’s chat tool uses AI to engage with website visitors and collect their contact information. The follow-up is typically done by human agents.
When a lead is generated through the chat tool, OutboundEngine automatically sends an email notification to the designated agent. The lead’s contact information is also added to the agent’s contact list within the platform.
OutboundEngine’s chat tool can be integrated with its email and social media marketing tools. It can also be integrated with popular CRMs, including Salesforce, Zoho, and HubSpot.
OutboundEngine’s chat tool is designed to respond to website visitors immediately. However, response times may vary depending on the volume of chats and the availability of human agents.
OutboundEngine’s chat tool will continue to engage with website visitors until they submit their contact information or opt-out of the conversation.
OutboundEngine’s chat tool allows users to customize the chat widget’s appearance and the messages that are displayed to website visitors.
OutboundEngine sends email notifications to agents when a new lead is generated through the chat tool. The platform also provides analytics and reporting on the performance of the chat tool.
OutboundEngine’s chat tool can be integrated with popular CRMs, including Salesforce, Zoho, and HubSpot.
OutboundEngine’s chat tool automatically routes leads to the designated agent based on their territory or availability.
OutboundEngine has mixed reviews on third-party review sites. While some users have praised its marketing automation features, others have criticized its high pricing and lack of customization options. Reviews specific to its chat tool were not readily available.
